We ship worldwide. Shipping cost is determined by destination, weight and shipping method. To find out the shipping charges that apply to you, simply add the items to your shopping cart and proceed accordingly to the checkout where the full cost will be calculated and displayed before you make any payment. It is your obligation to enter the correct delivery address details at the time of ordering. We are unable to deliver to a P.O. Box. Delivery will commence the working day after payment has been processed/validated.
The delivery time is intended as calculated per working day, it can vary according to the shipping method and you can find the shipping time displayed together with the price of it.
-Italy (Mainland) 24h;
-Italy (Sardinia, Sicily, Calabria, smaller islands and remote locations) 48h;
-Europe Standard 3-4 days;
-Europe Express 1-2 days;
-World 1-2 days.
We kindly reccomend to fill your information with your phone number, so that the courier can call you if there are issues related to the delivery, and with an email address through which you will receive a confirmation email in taking charge of the pack which contains the tracking code and the link where you can check the status of your shipping. You will also be notified by all the movements of your expedition.
It is your responsibility to inform us promptly if an order does not arrive either by emailing firstname.lastname@example.org or calling 0039 339/4370571. Once we learn an order has not arrived within a reasonable period we will lodge an enquiry with the courier and advise you of any issues that are discovered.
We are not liable for any loss or damage resulting from late delivery or non-delivery and late delivery does not entitle you to cancel your order.
You have the option to choose a different delivery address than your billing address. For example you may want to use your work address for delivery if your employer’s workplace policies allow this. If you are not ah home when the courier tries to deliver your order, the courier will generally leave a card. You must then contact the courier directly to arrange re-delivery. Without limitation, we are not liable for any loss or damage as a result of you failing to contact our courier within the time specified in any “article awaiting collection” notice left by the courier at the time of delivery.