You may buy goods offered online by us by completing the order form available on our website. To buy goods via our website, you must be at least 18 years of age. By placing an order, you confirm that you are at least 18 years of age and that all information you provide is accurate, complete and not misleading.
You agree to deal with us in good faith and in compliance with all applicable laws. We may cancel orders where we consider that you have not dealt with us in good faith or have otherwise breached applicable laws, even if the order has been confirmed and a credit card charged. If your credit card is charged for the purchase and we cancel the order, we will notify you and credit your credit card account for the amount charged, less delivery charges and applicable taxes and duties, at our discretion.
Customers can make purchases from our online store as Guests or Registered User.
All orders are subject to acceptance by us, at our discretion.
We may provide special offers in relation to our goods from time to time. At any time, we may terminate any special offer without advance notice.
All prices are in Euro. Prices exclude delivery charges, customs duty and other taxes, if applicable.
Within EU there is no additional taxes or custom duty. All prices are subject to change without notice.
The full payment for your order (including the product price and applicable delivery charges) asked to pay before completion of your order.
We accept :
- Wire transfer
- Credit Cards
From time to time there may be errors on our website such as wrong pricing, wrong descriptions and offers for products that are not available or are no longer available. Despite anything else in these Terms, to the extent legally permitted, we may decline or cancel any orders that are affected by the error, even if the order has been confirmed and payment received. If payment is done and we cancel the order, we will notify you and fully refund you for the amount charged.
If you receive any goods in a damaged condition, the customer have to notify us within 24h of the delivery date, evidence shall be constituted by the date of the courier deposit slip. We may ask you to provide proof of the damage, as a condition of refund or replacement.
Valkiria Extreme is not responsible for any damage or loss, direct and / or indirect, arising from sale of goods and services offered in the catalog published in ValkiriaExtreme.com site, including delayed and / or non-delivery of the product, the correspondence the goods to the specifications published on the site, nor any other event not directly chargeable to Valkiria Extreme.
Risk of damage, loss or deterioration to goods passes to you on delivery in accordance with these Terms.
All products on the site Valkiria Extreme.com may be available in stock or on request.
All products purchased in our store are covered by the manufacturer’s warranty. In order to benefit of that, the customer must keep the invoice or the delivery note that he will receive along with the products purchased.
In addition to your statutory rights, if you change your mind we will happily exchange or refund your item/s providing the following conditions have been met:
1. Customers have to return the objects within 2 weeks of the purchase date to:
Via Firenze, 120/4
57121 Livorno (LI)
2. Items must be in original condition as purchased, with all labels/tickets attached. Garment must not have been worn.
Custom ordered items (specifically ordered for you from manufacturer) cannot be returned and refunded even if they are in perfect condition.
The shipping fees are charged to the customer. If you return items to us that do not comply with the above requirements, we will return them to you at your cost.
You can contact us using any of the following methods:
– By calling 0039 339/4370571 between 10am – 7.30pm European time Monday to Saturday, excluding public holidays;
– By emailing us at email@example.com
We may alter these Terms from time to time by posting the altered version on our website. You should visit the website regularly to keep up to date with any alterations. In the case of an alteration, the altered Terms only apply to goods ordered via the website after the alteration takes effect.
Customs, Duties, and Taxes (for 0% VAT customers outside the EU)
The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Customs policies vary greatly among countries. Please contact your local customs office for information.
To avoid a delay in receiving your order from customs, consider the following:
Provide us with a phone number where you can be reached by customs when your product arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 3 days after arrival in your country before they return it to the sender.
We do not refund original shipping charges for goods that are refused for delivery at custom.